Deposits on BNB Smart Chain (BSC) may be delayed

Incident Report for Kolo

Resolved

This incident has been resolved. The issue affecting deposits on BNB Smart Chain (BSC) has been fixed, and deposits are now being credited normally.
Posted Oct 30, 2026 - 15:38 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 30, 2026 - 15:29 UTC

Identified

We have identified the issue affecting deposits on BNB Smart Chain (BSC). Our team is working on a fix. Some deposits may still be delayed during this time. Please do not resend the same deposit while we check the issue.
We'll share updates here as soon as we have more information.
Posted Oct 30, 2026 - 15:01 UTC