All Systems Operational
About This Site
Welcome to Kolo Status page.
This page shows the current status of Kolo services.
We post updates here about incidents, degraded performance, and planned maintenance.
Past Incidents
Jul 31, 2026
No incidents reported today.
Jul 30, 2026
No incidents reported.
Jul 29, 2026
Resolved -
Following the rename of Toncoin (TON) to Gram (GRAM), GRAM withdrawals are now available in Kolo.
Existing balances remain unchanged, and no manual conversion is required. Please note that GRAM deposits and swaps will not be available in Kolo.
We sincerely apologize for the extended service interruption and thank you for your patience.
Jul 29, 19:00 UTC
Existing balances remain unchanged, and no manual conversion is required. Please note that GRAM deposits and swaps will not be available in Kolo.
We sincerely apologize for the extended service interruption and thank you for your patience.
Jul 29, 19:00 UTC
Update -
We are working to restore these operations as soon as possible.
Jul 6, 08:48 UTC
Jul 6, 08:48 UTC
Update -
We are continuing to work on restoring TON operations. This may take longer than expected. We will share an update as soon as we have one. Thank you for your patience.
Jul 2, 13:27 UTC
Jul 2, 13:27 UTC
Update -
We are continuing to monitor the issue. Thank you for your patience.
Jun 26, 12:27 UTC
Jun 26, 12:27 UTC
Update -
TON operations remain temporarily unavailable due to migration to the Gram network.
We now expect TON operations to be restored no earlier than July 2.
Deposits that were already sent with a correct memo will be credited automatically after TON deposits and withdrawals are reopened. No action is needed from users at this time.
Jun 23, 09:15 UTC
We now expect TON operations to be restored no earlier than July 2.
Deposits that were already sent with a correct memo will be credited automatically after TON deposits and withdrawals are reopened. No action is needed from users at this time.
Jun 23, 09:15 UTC
Update -
We are continuing to monitor the issue. Thank you for your patience.
Jun 22, 10:25 UTC
Jun 22, 10:25 UTC
Monitoring -
We expect TON operations to be restored on June 23.
This delay is due to migration to the Gram network.
Jun 19, 10:24 UTC
This delay is due to migration to the Gram network.
Jun 19, 10:24 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 16, 09:46 UTC
Jun 16, 09:46 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 16, 09:46 UTC
Jun 16, 09:46 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 16, 08:49 UTC
Jun 16, 08:49 UTC
Identified -
We have identified a technical issue affecting TON operations.
TON deposits, withdrawals and swaps are temporarily unavailable.
We are working to restore the affected services.
Jun 16, 08:30 UTC
TON deposits, withdrawals and swaps are temporarily unavailable.
We are working to restore the affected services.
Jun 16, 08:30 UTC
Jul 28, 2026
Resolved -
This incident has been resolved.
Jul 28, 08:00 UTC
Jul 28, 08:00 UTC
Identified -
We have identified the issue affecting deposits on Ethereum. Our team is working on a fix. Some deposits may still be delayed during this time. Please do not resend the same deposit while we check the issue.
We'll share updates here as soon as we have more information.
Jul 28, 02:41 UTC
We'll share updates here as soon as we have more information.
Jul 28, 02:41 UTC
Jul 27, 2026
Resolved -
This incident has been resolved.
Jul 27, 07:11 UTC
Jul 27, 07:11 UTC
Identified -
We have identified the issue affecting deposits on Solana. Our team is working on a fix. Some deposits may still be delayed during this time. Please do not resend the same deposit while we check the issue.
We'll share updates here as soon as we have more information.
Jul 24, 13:07 UTC
We'll share updates here as soon as we have more information.
Jul 24, 13:07 UTC
Jul 26, 2026
No incidents reported.
Jul 25, 2026
No incidents reported.
Jul 24, 2026
Completed -
The scheduled maintenance has been completed.
Jul 24, 23:30 UTC
Jul 24, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 24, 22:00 UTC
Jul 24, 22:00 UTC
Scheduled -
Scheduled maintenance will affect EUR card services on July 24 from 22:00 to 23:30 UTC.
During this time, all EUR card operations may be temporarily unavailable.
Please avoid using your EUR card during the maintenance window.
If a transaction remains pending after the maintenance is completed, please contact Kolo Support.
Jul 21, 09:18 UTC
During this time, all EUR card operations may be temporarily unavailable.
Please avoid using your EUR card during the maintenance window.
If a transaction remains pending after the maintenance is completed, please contact Kolo Support.
Jul 21, 09:18 UTC
Jul 23, 2026
No incidents reported.
Jul 22, 2026
No incidents reported.
Jul 21, 2026
No incidents reported.
Jul 20, 2026
Resolved -
The issue has been resolved. The Kolo Telegram Mini App is now working normally on iOS and desktop.
Jul 20, 18:05 UTC
Jul 20, 18:05 UTC
Identified -
We have identified the cause of the issue.
We are working on a fix and will share another update as soon as possible.
Jul 20, 11:08 UTC
We are working on a fix and will share another update as soon as possible.
Jul 20, 11:08 UTC
Investigating -
We are investigating an issue affecting the Kolo Telegram Mini App on iOS and desktop.
The app may open in a compact view instead of full-screen, and navigation controls may not appear as expected.
Android users are not expected to be affected.
This is a display and navigation issue. Funds and balances are not affected.
We’ll share an update as soon as we have more information.
Jul 20, 06:45 UTC
The app may open in a compact view instead of full-screen, and navigation controls may not appear as expected.
Android users are not expected to be affected.
This is a display and navigation issue. Funds and balances are not affected.
We’ll share an update as soon as we have more information.
Jul 20, 06:45 UTC
Jul 19, 2026
No incidents reported.
Jul 18, 2026
No incidents reported.
Jul 17, 2026
No incidents reported.