All Systems Operational

About This Site

Welcome to Kolo Status page.
This page shows the current status of Kolo services.
We post updates here about incidents, degraded performance, and planned maintenance.

Uptime over the past 90 days. View historical uptime.
Access Operational
90 days ago
100.0 % uptime
Today
Kolo Mobile App Operational
90 days ago
100.0 % uptime
Today
Kolo Web Operational
90 days ago
100.0 % uptime
Today
Telegram Mini App Operational
90 days ago
100.0 % uptime
Today
Cards Operational
90 days ago
100.0 % uptime
Today
Card Payments Operational
90 days ago
100.0 % uptime
Today
Card Issuing Operational
90 days ago
100.0 % uptime
Today
Card Management Operational
90 days ago
100.0 % uptime
Today
Verification Operational
90 days ago
100.0 % uptime
Today
KYC Verification Operational
90 days ago
100.0 % uptime
Today
KYB Verification Operational
90 days ago
100.0 % uptime
Today
Wallet Operations Operational
90 days ago
100.0 % uptime
Today
Crypto Deposits Operational
90 days ago
100.0 % uptime
Today
Crypto Withdrawals Operational
90 days ago
100.0 % uptime
Today
IBAN Transfers Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
Intercom Chats and Posts Operational
Intercom Mobile Messenger Operational
Intercom Web Messenger Operational
Intercom Intercom Web Application Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled maintenance for card issuing Jun 25, 2026 04:00-04:15 UTC

Creating a new Kolo card may be temporarily unavailable during this time. Existing cards, card payments, transactions, and other Kolo services are expected to remain available.
Posted on Jun 12, 2026 - 08:08 UTC
Jun 16, 2026

No incidents reported today.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 21:00 UTC
Scheduled - On June 11, from 20:00 to 21:00 (UTC), we'll be performing scheduled maintenance. We don't expect any disruption to the service during this window, but you may notice brief interruptions. Thank you for your patience.
Jun 10, 15:41 UTC
Jun 10, 2026

No incidents reported.

Jun 9, 2026

No incidents reported.

Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026
ETH, ERC20 deposits on BASE may be delayed
Resolved - This incident has been resolved.
Jun 5, 17:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 10:37 UTC
Investigating - We are investigating an issue affecting ETH, ERC20 deposits on BASE.

Some incoming deposits may take longer than usual to appear in Kolo.

Please do not send the same deposit again while we check the issue.
Jun 5, 08:07 UTC
Deposits and withdrawals on Base, Ethereum, BNB Smart chain, Polygon, Arbitrum, Bitcoin, Litecoin, Tron, Solana may be delayed
Resolved - This incident has been resolved.
Jun 5, 10:31 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 5, 08:37 UTC
Identified - We have identified the cause of the delays: the Base, Ethereum, BNB Smart chain, Polygon, Arbitrum, Bitcoin, Litecoin, Tron, Solana networks are currently degraded. Deposits and withdrawals will remain slower than usual until the networks stabilize. Your funds are safe — pending transfers will process automatically once recover.
Jun 5, 08:34 UTC
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

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