TRC20 deposits and withdrawals may be delayed

Incident Report for Kolo

Resolved

The issue affecting deposits and withdrawals on the TRON (TRC20) network has been resolved. Deposits and withdrawals are now processing normally.
Posted Oct 16, 2026 - 18:43 UTC

Identified

We are investigating an issue affecting deposits and withdrawals on the TRON (TRC20) network. Our team is already working to resolve it.

Some incoming deposits may take longer than usual to appear in Kolo, and withdrawals may take longer than usual to be processed.

Please do not send the same deposit again while we check the issue.

There is no estimated recovery time yet.
Posted Oct 16, 2026 - 17:46 UTC